As always with support for your product, the best approach is always to ensure that you have the latest version of the software at all times.
Sybiz Software
Sybiz provides a vast range of payroll, CRM and accounting programs, and third party developers add even more options to ensure that comprehensive solutions exist for most businesses. Sybiz develops a number of its own products and also has a distribution relationship for Sage and Sage Pastel accounting programs. For information about the Sybiz range of accounting programs, CRM and payroll packages please select a product below.
Sybiz General Release 2011
Vision, Visipay, VSM, Genesis
Your Sybiz 2011 Release pack will soon be on its way to you directly from Sybiz. It includes: Sybiz Vision 11.0, Sybiz Visipay 11.0 SQL , Sybiz Visipay 9.60, Sybiz Genesis 2.0 and Sybiz VSM 11.0. (If you have not received your pack by 14/11/11 then please contact Sybiz Business Care on 8130 7000.)
Why you should be interested in arranging for this upgrade!
This latest release of the Sybiz product range includes over 400 improvements in Vision (since Version 8), and over 150 improvements in Visipay (since version 9.5). Whilst many of these may not seem important – those customers who do upgrade get the benefits of these improvements, often without noticing it. What do we mean? Well often we find that when reviewing issues for customers (not on the latest version of the software), we find that those issues have actually been resolved, and thus the customer would have had no issue with this if they had been on the latest version.
Is your business connected?
Being connected to your customers used to be a monthly paper based newsletter, or perhaps email, and a phone system.
Today’s Business Connection strategy surpasses a web site, and a phone system. It integrates your business system with your website, providing timely information on pricing and availability, allows customers to place orders, and check account details. Your phone system is no longer a bunch of phones lines, but more an integrated system which includes your mobile devices, has automatic diversions in place, and ensures that no customer ends up talking to a machine in some phone system dead end.
Further it will enable your team to have more timely access to your systems, through mobile devices and online systems. With tools like Small Business Server, Outlook Anywhere and Remote Web Workplace, to Cisco connection solutions, and 3cx phone systems, TSH has the solutions for your business connection needs.
By using Systems Practice tried and tested SPNET software to leverage your existing system information, the need to manually maintain a web site of products pricing and availability is a thing of the past.
With a tight Business Connection Strategy you will remain in contact with your most important assets – your customers, and your suppliers.
Reporting using Business Intelligence and UDS
The reporting challenge
As with any business the challenge is to have better information to help you focus your activities in the most important areas. We can’t do everything, or be everything to everyone, so to have timely accurate information is imperative.
But often turning your data into information or knowledge can be a daunting if not impossible task. You begrudgingly make do with the “standard” reports, or even summarise that information into Excel by hand (did anyone say Exxon!?)
Well I’m here to tell you that there is a better way, and it is very much achievable – Enter “Business Intelligence”.
Business Interruption Protection Strategy
What is your Business Interruption Protection Strategy?
We often forget how important our business IT systems are – and how much impact they would have on our essential business operations if they failed catastrophically.
Every interruption to you daily business operations costs you money. Some, like incoming telemarketing calls, are annoying and difficult to avoid. But what if you always had someone to screen those calls, to ensure you never got disturbed again, and that only what you needed got through.
Computer networks – an unavoidable and essential part of running any modern business – suffer from the same interruptions. From the annoying telemarketing call – or SPAM, through to vandalism, theft, and fire.
However, the days of simply having anti-virus software, a backup and a UPS, are almost last century. Both the threats we are exposed to today, and the methods for protecting your assets from those, have evolved.
IPv6 Upgrade Paths
To fully utilise the internet in 2011 and beyond you will require a network that can support a new internet standard called IPv6, this is a new standard that sits side by side with IPv4 the current standard.
Most infrastructure devices can already support it as the standard has been around for quite some time now, but for devices that cannot support it they will need to be upgraded.
To actually receive IPv6 to your network you must have a Modem or Router that supports the IPv6 standard, in this document you will find the paths that can assist you with finding the correct upgrade path for your business.
Total System Audit
What is the Total System Audit?
Since your network was installed, many changes have occurred such as new employees, new technologies or just general hot fixes.
With all these changes sometimes security holes are opened or standards have changed since the original installation. What the TSA is designed to do is produce a report that details any areas of improvement including; security, backups, performance, and or stability.
The report may suggest purchasing new hardware such as routers or switches to provide better speeds or increased security, it may also be advised for work to be conducted to reconfigure pre-existing systems to provide better backups and increased security.
Common mistakes when purchasing new business software
Deciding on the best software for your business can be a complex and potentially business crippling process. Likewise, deciding on the wrong solution can greatly limit your business. But it’s not all doom and gloom – getting the decision right can help your business thrive and take you to the next level.
So before you begin your journey, here are a few guidelines to keep in mind, as it’s easy to be swayed by “bright lights, and sharp pricing”.
Here we’ll look at some of the common mistakes businesses have made, and with this knowledge better prepare you to make the best decision.
Sybiz General Release 2010
Vision, Visipay, VSM, Genesis
By now you should have received your Sybiz 2010 Release pack, including Vision10.0, Sybiz Visipay 9.5, Sybiz Visipay 10.0 SQL and Sybiz VSM 10.0 Release Pack in the mail direct from Sybiz. (If you have not received your pack by 31/12/10 then please contact Sybiz Business Care on 8130 7000.)
There are big changes in store for Vision with this release. There are many reasons why upgrading to Version 10 may be suitable for your business, below are a few.
Helping others help others – TAG and TSH
One thing which is commonly misunderstood about the IT and Business Software industry is the amount of support provided to the providers. In should it is expected that we must be provided with unlimited opportunities to learn more about products and systems.
Well this is certainly half true – we have unlimited opportunities to learn more. But not formally. Most learning is done through independent research.
Thus when an association comes along which is dedicated to the advancement of knowledge, and fosters sharing of that knowledge amongst members than this is something we support. In fact, as President of TAG from 2006-2011, Matthew not only supported it but actively fostered its existence. This also included presenting several technical papers, discussions, and facilitating workshops on topics ranging from “enhancing customer relations” to improving employee value, and the value thus delivered”.
Not just an organisation for knowledge sharing – TAG also requires that its members – the organisations which support it – adhere to a strict code of ethics. And that is not just for Channel Partners and Solution Providers – but also the Vendors that “sell” through the channel.
In the end it’s our role to deliver the complex solutions in a constantly changing and complex environment. If stability is inversely proportional complexity, then anything we can do to learn more can only help bring stability to the environments we manage.
And this has to be a good thing – working towards a better environment for channel partners, vendors, employees, and ultimately – the customers we serve.
Want to know more? Click here to visit the TAG website.
